Terms and conditions

  • Services Provided
  • K'wezi Midwife offers consulting services, including birth preparation classes and post-partum home visits. Our services are provided by qualified midwives in both individual and group settings, either in person or online.

  • 2. Registration and Payment
  • - Registration for classes and services is available through our website, our whatssap, or directly with our consultant.
    - Payment for classes must be made in advance, unless otherwise agreed.
    - Fees may vary depending on the type of service (individual, group, online, or in-person).

  • 3. Cancellation and Refund Policy
  • - Any cancellations must be notified at least 48 hours before the scheduled session to qualify for a refund or rescheduling.
    - Late cancellations (less than 48 hours before the session) will not be refunded, except in cases of force majeure.
    - If K'wezi Midwife must cancel a session for exceptional reasons, a new date will be proposed, or a full refund will be issued.

  • 4. Service Modifications
  • - K'wezi Midwife reserves the right to modify the content of the classes or sessions based on participant needs and session progress.
    - We may also adjust the schedule of classes in case of unforeseen circumstances. Participants will be informed of any changes as soon as possible.

  • 5. Confidentiality and Data Protection
  • - We are committed to protecting the confidentiality of participants' personal information.
    - Data collected as part of our services will be used solely for administrative purposes and to improve our services. It will not be shared with third parties without prior consent.

  • 6. Responsibilities
  • - K'wezi Midwife strives to provide high-quality services but cannot be held responsible for unforeseen medical complications. Our services do not replace medical care provided by a doctor or hospital.
    - Participants are encouraged to consult their healthcare provider before enrolling in our classes, especially in cases of high-risk pregnancy or post-partum complications.

  • 7. Intellectual Property Rights
  • - All educational content, videos, articles, and other materials provided by K'wezi Midwife are protected by copyright and may not be reproduced or shared without prior authorization.

  • 7. Intellectual Property Rights
  • - All educational content, videos, articles, and other materials provided by K'wezi Midwife are protected by copyright and may not be reproduced or shared without prior authorization.

  • 8. Disputes
  • - In the event of a dispute, parties agree to seek an amicable resolution before pursuing legal action.
    - The competent court will be that of the registered office of K'wezi Midwife.

  • 9. Acceptance of Terms and Conditions
  • - By enrolling in our services, participants fully accept the terms and conditions described above.